Legal
Last updated: September 26, 2026
Membership is a paid subscription to Livecounts.io. Depending on the plan you choose, it can include:
What each plan includes, what it costs and how often it bills are shown on the membership page when you subscribe.
You sign in with your email address. We send you a sign-in link or a 6-digit code, and both expire after 5 minutes. There is no password. You are responsible for keeping access to your email account secure, and a membership is for one person only.
You can be signed in on up to 3 devices at once. If you sign in on a fourth, your oldest session is signed out. You can see and sign out your devices on the Account page.
Payments are processed by Stripe. When you subscribe, you authorize us to charge your payment method at the start of each billing period. Your membership renews automatically at the price and interval shown at checkout until you cancel.
If a plan includes a free trial, you will be charged when the trial ends unless you cancel before then. Any taxes that apply are added at checkout.
We may change plan prices. Any price change applies from your next billing period, and we will give you notice before it takes effect so you can cancel first. If a renewal payment fails, your membership benefits may stop until the payment goes through.
You can cancel at any time. Open Account and click Manage billing. When you cancel, your membership and all its benefits, including any boost, stay active until the end of the billing period you have already paid for. After that the membership ends and you are not charged again.
Membership fees are non-refundable, and we don't give refunds or credits for partly used billing periods.
We may consider a refund, at our sole discretion, in cases such as:
This does not affect any right to a refund you have under the law where you live. To request a review, contact us using the details below.
If your plan includes a boost, you can pick an account to boost on the Account page. A new boost usually goes live within a minute.
A boost provides visibility only. We do not guarantee any increase in followers, subscribers, views, engagement, growth or revenue. Where and how often boosted accounts appear may change as the site changes.
You must not boost a channel, account or video that contains illegal, harmful or misleading content, or that impersonates someone else. We may remove any boost that breaks this policy without a refund, and we may suspend memberships that break it repeatedly.
Ad-free applies to pages on livecounts.io while you are signed in to an account with an active membership. It does not cover Livecounts embeds on other websites, or content served by third parties such as the platforms whose data we show.
We may add, change or remove membership features and plans. If a change materially reduces what your plan includes, we will let you know in advance and you can cancel before it takes effect.
We may suspend or end a membership for fraud, chargebacks, abuse of the service or a breach of these terms. We may also stop offering membership entirely. In that case we will stop future charges, and your membership stays active until the end of the billing period you have already paid for.
Spotlight has been replaced by membership boosts and can no longer be purchased. A Spotlight you have already bought keeps running until the end of the period you paid for, under the terms below.
Spotlight was a one-off paid placement on Livecounts.io. It displays your channel, account or video on the counter pages of the platform you selected. Its purpose is to make you more visible to people who are watching real-time stats.
Spotlight provides visibility only. We do not guarantee any specific outcome, including but not limited to increases in:
Results depend entirely on your content and how visitors choose to interact with your profile.
Your Spotlight placement typically goes live within 5–10 minutes of successful payment. In rare cases involving technical issues, activation may take up to 48 hours.
The spotlight duration begins from the time of activation, not the time of payment.
Each Spotlight purchase applies to a single platform. For example:
Spotlights are not displayed across multiple platforms or on the homepage. Visibility on multiple platforms required a separate Spotlight for each.
Due to the immediate and perishable nature of the Spotlight service, all purchases are non-refundable once the placement is activated.
Refunds may be considered at our sole discretion in cases such as:
To request a review, contact us at @livecountsio on X. All refund decisions are final.
By purchasing a Spotlight, you confirmed that the channel, account, or video you are promoting does not contain illegal, harmful, or misleading content. We reserve the right to remove any Spotlight without refund if it violates this policy.
We may update these terms at any time and will change the date at the top of this page when we do. If a change materially affects active members, we will notify them by email. By continuing to use membership, or keeping a running Spotlight, after a change, you accept the updated terms.
For questions about billing, refunds or these terms, email [email protected] or message @livecountsio on X.